Safety

Chatroom is for adults who want to chat, and only hear from the people they choose. Here's how that works.

How we keep it safe
  • Adults only

    Everyone confirms they're 18 or over and gives a date of birth when they join. Reports that someone may be under 18 go to the top of the moderation queue, and the account is closed.

  • You choose who can reach you

    Only contacts you've accepted can see whether you're online. Choose Appear offline any time. Blocking someone hides you from each other everywhere on the site, immediately.

  • Photos need permission

    Nobody can send you a photo in a private message unless you've allowed it, one person at a time. Photos arrive hidden, can be unsent, have location data removed, and delete themselves after 7 days. Profile photos are checked by a moderator before anyone sees them.

  • Report anything

    Every name, message and photo has a Report button. A reported photo is hidden from both people straight away, and the sender can't send more until a moderator has looked at it.

  • 48 hours for serious complaints

    Non-consensual images, anyone who may be under 18 and illegal content are dealt with within 48 hours — usually much sooner. Anyone, member or not, can use our complaints page.

  • No links or photos in rooms

    Rooms are text-only, which stops spam, scam links and surprise images.

  • Never send money

    Asking other members for money, gift cards or crypto gets an account removed. No chat site can promise nobody will ever try it on, so report anyone who does.

Help

If you need help

  • In danger right now? Call 111.
  • Netsafe — free, confidential help with online harm, scams and image-based abuse: report online or call 0508 638 723.
  • NZ Police — 105 for non-emergencies.
  • Need to talk? Free call or text 1737, any time.
  • Something on Chatroom? Use Report, or our complaints page.
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